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Announcements/Memos

Epic Video Client Tipheets and Webinar

Please navigate to the "Handbook" section and select "Epic Video Client".

12/18/23 - EVC Project Update: Specialty Care

In our previous memo, we announced Penn Medicine’s telemedicine transition…

9/5/23 - Telemedicine Announcement

On August 8, 2023, Verizon announced that BlueJeans will be discontinued in…

4/26/23 - 2-Year Extension of Medicare Telehealth Flexibilities

On December 29, 2022, President Biden signed the Consolidated…

4/13/23 - Telehealth & Virtual Supervision of Residents/Fellows

Although under Medicare rules residents are typically supervised in-person…

04/22/22 – IBC telemedicine reimbursement update

On March 1, 2022 IBC notified all Network Providers, including Penn Medicine,…

Navigating the Handbook

Licensure & Reimbursement

Check out the latest guidance on cross-state telehealth and view the current…

Teleconsults (Inpatient)

View guidance on inpatient teleconsultation, including resources for…

Virtual Interpretation

Review instructions for leveraging Switchboard for virtual interpretation at…

Virtual Rounding

Access a quick-start guide to virtual rounding at your hospital.

Virtual Visits

View educational resources on outpatient virtual visits, including workflow…

Troubleshooting

Access support for common telehealth visit challenges with patients, review…

Other Resources

Switchboard On Demand, Town Halls, and more

News & Publications

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Receipt of Out-of-State Telemedicine Visits Among Medicare Beneficiaries During the COVID-19 Pandemic
Ateev Mehrotra, MD; Haiden A. Huskamp, PhD; Alok Nimgaonkar, BA; et al
Read more
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Teledermatology Transformed Through an Automated Previsit Engagement Strategy
Sara Samimi, MD, Lauren Hahn, MBA, Cameron Gudobba, Nicholas Mollanazar, MD, MBA, Keiya Akiyama, VMD, Carmela Vittorio, MD, Damien Leri, MSEd
Read more
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Association of Telemedicine with Primary Care Appointment Access After Hospital Discharge
Eric Bressman MD, Rachel M. Werner MD, PhD, Claiborne Childs MD, MS, Amanda Albrecht MD, Jennifer S.
Read more

Programs

People

Bill Hanson, MD

https://www.pennmedicine.org/providers/profile/c-william-hanson

Bill Hanson, MD

Chief Medical Information Officer

Gregory Kruse, MPH, MSc

Associate Vice President of Strategic Operations and Intelligence

Dr. Bae

https://www.pennmedicine.org/providers/profile/charles-bae

Charles Bae MD, MHCI, FAASM

ACMIO for Connected Health Strategy

Ann Huffenberger, DBA, RN

Ann Huffenberger, DBA, RN

Director of Center for Connected Care

Christina O'Malley, MHA

Christina O'Malley, MHA

Director of Network Telemedicine