This site can serve as a resource for questions you may have about connected health at Penn Medicine. Topics covered include:

  • Licensure & reimbursementCheck out the latest guidance on out-of-state telemedicine and view resources on telemedicine reimbursement.
  • Teleconsults (inpatient)View resources on workflows, platforms, and troubleshooting tips for our inpatient teleconsult program, currently live at HUP Cedar.
  • Virtual Interpretation: View how to use interpreter services. 
  • Virtual RoundingView educational resources on inpatient virtual rounding, currently available at any entity.
  • Virtual VisitsView educational resources on outpatient virtual visits, including tips for engaging and communicating with patients; guidance around Switchboard, BlueJeans, new patient visits and group visits; and workflows for checking patients in and out, documenting, scheduling, converting in-person visits to telehealth, collecting copays, and sending labs to a patient.
  • TroubleshootingView solutions for common issues in telemedicine, as well as answers for our most frequently asked questions. 
  • Other ResourcesView our town halls and additional helpful connected health resources.