EVC Update: 3/13/24
A recent update to Chromium browsers has fixed the root cause of the background effect crashes. The Epic Video Client team anticipates enabling virtual backgrounds for users on up-to-date versions of Google Chrome and Microsoft Edge with next week's Epic Video Client release. We are exercising caution with our testing pass to ensure video visits remain fully functional before restoring this functionality.
We expect this release to be available on 03/21 and will update if that timeline changes in any way.
For any issues related to EVC, please submit a ticket here.
EVC = Epic Video Client
Epic Video Client: Patient Tipsheet
EVC: Audio Visual Troubleshooting
EVC Patient Tipsheet: Appointment Notifications
Epic Video Client: Provider Tipsheet
EVC Provider Tipsheet: QuickStart Guide for Clinicians
EVC Provider Tipsheet: Adding Columns to the MPS Tipsheet
EVC Provider Tipsheet: MPS Column Customization Tipsheet
EVC Provider Tipsheet: Picture in Picture
EVC Provider Tipsheet: Clinical Tip Sheet
EVC Provider Tipsheet: Group Visits
EVC Provider Tipsheet: Joining via Canto
EVC Provider Tipsheet: Joining via Haiku
EVC Provider Tipsheet: Sending Direct Link to Patient or Others
Epic Video Client: Schedgistration Tipsheet
Behavioral Health:
EVC Quick Start Guide for Front End Staff: Behavioral Health
EVC Appointment Conversion Guide: Behavioral Health
Primary Care:
EVC Quick Start Guide for Front End Staff: Primary Care
EVC Appointment Conversion Guide: Primary Care
Specialty Care:
EVC Quick Start Guide for Front End Staff: Specialty Care
EVC Appointment Conversion Guide: Specialty Care